At Rephair, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with our services, or make a purchase.
1. Information We Collect
When you visit or interact with our website, we may collect the following information:
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Personal Information: Name, email address, phone number, shipping/billing address, payment details (only for orders).
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Non-Personal Information: Browser type, device type, IP address, pages visited, and usage patterns (collected via cookies and analytics tools).
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User-Generated Content: Messages, feedback, or inquiries you send us through our contact forms.
2. How We Use Your Information
We use the information collected to:
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Process and fulfill your orders.
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Communicate with you about your purchases, inquiries, or updates.
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Send promotional offers, newsletters, or hair care tips (only if you opt in).
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Improve our website, products, and customer experience.
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Ensure website security and prevent fraudulent activity.
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Remember your preferences.
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Improve website functionality.
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Analyze traffic and user behavior through tools like Google Analytics.
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Deliver personalized content and offers.
You can disable cookies anytime in your browser settings, but some features of the site may not work properly.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
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Service Providers: Trusted third-party partners (such as payment gateways, shipping services, and marketing tools) who help us operate smoothly.
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Legal Requirements: If required by law, regulation, or legal process.
5. Data Security
We implement strict security measures to protect your information. This includes secure servers, encrypted connections, and restricted access. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Opt out of marketing emails anytime by clicking “unsubscribe” in our emails.
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Request details on how we handle your data by contacting us.
7. Children’s Privacy
Our website is not directed to individuals under 13. We do not knowingly collect information from children. If we become aware of such data collection, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.